PDL CertifiedArrowhead Harley-Davidson®


Arrowhead Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Arrowhead Harley-Davidson® reviews.

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By Paul B. on February 18, 2018

Sun City West,AZ | Service Department'

Arrowhead Harley-Davidson®

Fast courteous service everything well explained

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Great dealership!!!!

By Martin W. on February 17, 2018

Buckeye,AZ | New Sales Department'

Arrowhead Harley-Davidson®

4th bike I've purchased new here and always a great experience!!!

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Ryan aka Nome

By Anonymous on February 16, 2018

New River,AZ | Parts and Accessories Department'

Arrowhead Harley-Davidson®

Everyone I deal with at Arrowhead is great but Ryan always goes an extra step. I have been trying to put on some lights I got for a Christmas gift, pretty straight forward till I needed interface wiring harness, simple, not so much. Ryan took to the extra time to help explain it to me. I've been spending big $$$ on my bike to get it where I want it Ryan, has been a big help steering me in the right direction... he's my go to guy, Thanks Nome!

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Hard Find

By Rick B. on February 14, 2018

Glendale,AZ | Parts and Accessories Department'

Arrowhead Harley-Davidson®

Ive been wanting and looking for this part for a while now so I pop in to AHD...Gotta give a big special shout-out to Ryan an Colin for the great personal touch on a hard part find for Sassy. I was wanting this final piece for my window dressings for Sassys wardrobe and these two padna's pulled it off for me. FIVE Stars guys!!!! #27483-07A EFI Intake Manifold Cover.

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Fast service

By Anonymous on February 14, 2018

Glendale,AZ | Parts and Accessories Department'

Arrowhead Harley-Davidson®

Parts department is always fast and efficient.

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5 5
Fast courteous service everything well explained
Great dealership!!!!
5 5
4th bike I've purchased new here and always a great experience!!!
Ryan aka Nome
5 5
Everyone I deal with at Arrowhead is great but Ryan always goes an extra step. I have been trying to put on some lights I got for a Christmas gift, pretty straight forward till I needed interface wiring harness, simple, not so much. Ryan took to the extra time to help explain it to me. I've been spending big $$$ on my bike to get it where I want it Ryan, has been a big help steering me in the right direction... he's my go to guy, Thanks Nome!
Hard Find
5 5
Ive been wanting and looking for this part for a while now so I pop in to AHD...Gotta give a big special shout-out to Ryan an Colin for the great personal touch on a hard part find for Sassy. I was wanting this final piece for my window dressings for Sassys wardrobe and these two padna's pulled it off for me. FIVE Stars guys!!!! #27483-07A EFI Intake Manifold Cover.
Fast service
5 5
Parts department is always fast and efficient.
You guys rock, thank you
5 5
Its nice to come to another Harley dealership when Im traveling and get treated like I am at home, thanks for the excellent service.
4 5
Josh was kind and helpful when I was in to purchase an air filter.
Excellent Customer Service
5 5
The lady that helped my husband and I, gave us excellent customer service and apologized multiple times when she had trouble getting a manager over to apply our 20% discount.
New Gasket
5 5
Jerry, in parts the consummate expert helped me out. I needed a gasket for my primary cover. Jerry got me the correct part and off I went.
5 5
Very helpful
5 5
Great help with outfitting my wife. Never rush her, know a lot on fit and ask the question to find out what she was looking for. Great Job
5 5
Great service and very nice and pleasant staff members
Excellent as ALWAYS
5 5
Always a pleasure shopping at Arrowhead Harley Davidson!
Awesome
5 5
Always great customer service, never have to find anyone
90k svc
5 5
Jeremy was great, but he's not listed above. Only Alex, who's good, but he didn't have anything to do with today's service. If your going to ask me for a review, you need to put everyones name in the Employee list so I can select the correct name.
4 5
Jeremy worked with me and was on point with the problem.
5 5
As always...great!
Thanks
5 5
The best salesmen,This is the best place to buy a Harley, I been to couple of Harley dealership be for I bought my Harley, now going back to buy another bike.. Thank you..
oil
4 5
Also we came back for parts and Ryan was great.
Service
5 5
You guys are AWESOME!! I have asked a lot of questions and they always answered them with a GREAT attitude!! Thank you!!
5 5
Walked up to me as I entered the dept and saw I had a battery in my hand and immediately asked what type of bike did it go to. Had the new battery and was out the door in less than 10 min...
Jeremy Tan
5 5
Jeremy has been helping me with servicing my bike for over 8 years now and he's a BIG reason why i continue to bring my bike to Arrowhead for parts and service. THANK YOU JEREMY for all you do and for taking care of me!
New Goggles
5 5
Very helpful and courteous in choosing my new goggles
Parts sale
5 5
Jerry helped me find what I needed and was absolutely helpful in every way, the best experience I have had yet
5 5
Thanks for the opportunity for feedback.! I have had my bike I purchased last February 11 th for almost a year now. I have been taken well care of by the staff in the service department and sales on the retail side. I have had less than stellar service at other dealerships. And even though Arrowhead is the farthest from me than my local dealership I still make the drive and will continue to do so. The service and appreciation is greatly appreciated. I think the one thing I remember that stands out, is when my bike wouldnt start due to the battery being bad. I called the dealership and they sent a trailer and picked my bike up and had me on the road the same day 1 hour after calling.! Thanks and I wish the staff continued success regards Philip.