PDL CertifiedMan O' War Harley-Davidson®


Man O' War Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Man O' War Harley-Davidson® reviews.

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Above and Beyond

By Krista M. on February 17, 2018

Lexington,KY | None Department'

Man O' War Harley-Davidson®

Hannah went above and beyond great customer service! I told her that I wanted to get a shirt for my son who's in the Amy stationed in Germany. I wanted a shirt that had bourbon barrels and said Lexington KY to ship to him. Hannah went upstairs and brought down every shirt in the store with bourbon barrels. She even found an army looking one. It is perfect and I can wait for him to get it!!!! Thanks Hannah!

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Customer service

By JOHN D. on February 15, 2018

Lawrenceburg,KY | Admin Department'

Man O' War Harley-Davidson®

Ambrie makes every trip to man o war fun. She always interacts with the kids and makes sure all our questions are answered!

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By Russell D. on February 15, 2018

Frankfort,KY | New Sales Department'

Man O' War Harley-Davidson®

I have been a MoW customer for a while now, I have bought 2 Harleys from MoW a 2011 Sportster and a 2016 FXDB. I bought both through Pooh. He was excelent both times, I plan on buying another Harley from Mow in the future and as long as Pooh is there I will buy from him.

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By JAMES E. on February 15, 2018

Lexington,KY | New Sales Department'

Man O' War Harley-Davidson®

I have purchased two bikes from Bobby at MOW Harley and both times was excellent.

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Not just a salesman!

By CHAD B. on February 15, 2018

Richmond,KY | New Sales Department'

Man O' War Harley-Davidson®

Ive now purchased 2 new and one pre-owned bike from Pooh. He has gone out of his way every time for my satisfaction. He actually found the last bike I purchased for me! Consider him more like a friend at this point. Great sales and customer service guy!

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Above and Beyond
5 5
Hannah went above and beyond great customer service! I told her that I wanted to get a shirt for my son who's in the Amy stationed in Germany. I wanted a shirt that had bourbon barrels and said Lexington KY to ship to him. Hannah went upstairs and brought down every shirt in the store with bourbon barrels. She even found an army looking one. It is perfect and I can wait for him to get it!!!! Thanks Hannah!
Customer service
5 5
Ambrie makes every trip to man o war fun. She always interacts with the kids and makes sure all our questions are answered!
5 5
I have been a MoW customer for a while now, I have bought 2 Harleys from MoW a 2011 Sportster and a 2016 FXDB. I bought both through Pooh. He was excelent both times, I plan on buying another Harley from Mow in the future and as long as Pooh is there I will buy from him.
5 5
I have purchased two bikes from Bobby at MOW Harley and both times was excellent.
Not just a salesman!
5 5
Ive now purchased 2 new and one pre-owned bike from Pooh. He has gone out of his way every time for my satisfaction. He actually found the last bike I purchased for me! Consider him more like a friend at this point. Great sales and customer service guy!
Help with ladies jacket
5 5
She was very helpful Gave me her opinion about the jacket Answered all my questions Explained the return policy in case there was a problem etc Very good employee
5 5
Ryan was extremely helpful. He went above and beyond!
service
5 5
What can I say, Christie did more for me with my insurance claim in 3 hrs. than my lawyer did in 3 months. Thank you, Christie and thank you Otis and Josh. This will be my shop of choice from now on.
Sales and aservice
5 5
Excellent service in all departments.
5 5
great service
Put me on the bike I wanted
5 5
I had shopped around multiple dealers and Man O' War was the only one willing to work with me on payments. I definitely won't be going to any other dealership from here on!
Amazing Dealership!!!
5 5
I have dealt with several dealerships over the years, and Man O War is hands down the best. Amazing people who genuinely care about their customers, and will go out of their way to make your experience a memorable one.
The Only HD Dealer I Want to Deal With
5 5
Everyone at Man O' War Harley is fantastic to deal with. They always welcome you when you walk in the door. Let me know if you ever want to sell the place (Seriously)! David Bay
5 5
Pooh has always treated my wife and I with curtesy. He made the buying experience great and keep us informed all along as we waited on the bike to arrive. We will most likely ln the future buy from him again. This is our 3rd purchase from MOW.
Stage IV Dyno Tune
5 5
I try to have Josh work on my bikes when I bring them in. Josh is a great mechanic and shoots straight. The major complaint I have with the MOW dealership is that I have 6 HDs in 3 states and MOW is the only shop that I do not have access to my tech while working on my bike. It gets frustrating to spend thousands and not be able to discuss and view issues. If I were trying to do the work myself you would not be seeing me as a customer. If its this fear then have me sign a waiver for your insurance and bill me an extra $100.
Service
5 5
Christie is always most helpful on the phone or in person. She gets us appointments for what we need when we need them and has us in-out on promised schedule.
Kickass Employee
5 5
Enerio Romero is a kick ass employee. The calendars turned out awesome just like I thought they would have. I haven't been to your dealership more than a couple of times, but this is definitely my dealer of choice when I start looking for a new Trike. Enerio does an outstanding job for your dealership and he is definitely one not to lose. I heard he just had a heart attack and was back to work a week later. Keep up the amazing job you do and really looking forward to meeting you in person. Keep up the kick ass job you do and may your health get better, I too had a heart attack and had to have a quad surgery. Was down for 6 months. May God be on your side and guide you through the hard work you put into everything you do.
5 5
I walked in the dealership and Thomas walks up with a big smile and remembers me. The thing is it was several years since I had been there. He's definitely an employee to keep.
Excellent Customer Service
5 5
Hannah had amazing customer service in helping me pick out a shirt! She chose one that had an amazing design, and fit me to a t. The entire time she was friendly and willing to help!
Service and Help
5 5
EVERY experience I have ever had with Man O' War HD has always been excellent and very pleasant regardless of department or staff helping, even when I just selected a few gifts, t-shirts, etc. and some one was just checking my purchases. I thank ALL the administration and staff for having such a high standard of excellence for all employees, regardless of level of contact with the public. I've traveled from Caribou, ME to Florida Keys on my HD and of all the shops I've dealt with Man O' War is by far the most friendly and helpful. Thanks from a very well satisfied customer.
Excellent!
5 5
Alot of new faces, things in the store are getting better, svc, and all employees are great, and knowledgeable of their position.
5 5
Had 2 new tires installed , brakes flushed and pads checked for wear
5 5
ALWAYS GOES THE EXTRA MILE TO MAKE SURE THE CUSTOMER IS SATISFIED. SUPER GUY! A++++++
5 5
Really great bunch of people really enjoy every visit
5 5
Anthony Paynter did a excellent job