PDL CertifiedCapitol Harley-Davidson®


Capitol Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Capitol Harley-Davidson® reviews.

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By James C. on October 15, 2018

Lansing,MI | General Department'

Capitol Harley-Davidson®

My wife & I came into the dealership back in June to order a bike, Steve, Debbie & Scott helped us out. They were very helpful to us, we came in close to closing time and they and they didn't try to rush or hurry us in any way. When the bike was ready for me to pick it up they helped my wife surprise me for my birthday with it, I wasn't expecting to receive it until July but they were able to get it ready for my birthday in June. On top of that Steve's wife made a birthday cake for me and we all celebrated. The staff at Capitol made it one of the best birthdays I've ever had. Thank You

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By Dave K. on October 14, 2018

Mason,MI | Service Department'

Capitol Harley-Davidson®

Very courteous and very thorough

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By Scott P. on October 11, 2018

EATON RAPIDS,MI | General Department'

Capitol Harley-Davidson®

When ever I'm at Capital always treat like Family, the staff that I deal with are always friendly and professional, the employees are alway knowledgable if they dont they always find someone that does the bike salesmen staff are always top notch, knowledgeable and fit you up with the perfect bike , merchandise sales ladys are well informed on clothing, jewelry and Helmits. The parts people are first to get you the right parts and information on doing your repairs

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By Phil G. on October 10, 2018

Portland ,MI | General Department'

Capitol Harley-Davidson®

Ive dealt with people in all the departments and every single time has been great. Although I havent bought a new bike yet I can say the sales guys are always friendly and ask if you need any help when there. But Ive dealt with all the other Depts and everyone is always helpful and awesome. I think the Riding Academy should be included in the Dept section as they do an awesome job also.

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By Deanna A. on October 10, 2018

Potterville,MI | General Department'

Capitol Harley-Davidson®

Service Dept treats me well and takes great care of my bike. I have always received excellent customer service from Kris, Jordan and Duck. They are attentive to my time constraints and make sure service needs are meet timely. Deb, in motor clothes, always greets me and makes sure I am aware of new product line and sales. Great crew!!

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By Leo F. on October 8, 2018

Brighton ,MI | Parts and Accessories Department'

Capitol Harley-Davidson®

Excellent what else can I say. I called ahead and Mike told me he had the part I needed and he would save it for me I'm 45 minutes away and he said he would wait until I got there a couple minutes before closing he didn't rush me and even asked if I was SURE that I didn't need anything else while I was there Thanks again Mike

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By jon v. on October 5, 2018

st. johns,MI | General Department'

Capitol Harley-Davidson®

Steve was great to work with. He made everything simple and smooth. He even stayed after closing a to get the deal done. Appreciate everyone at Capital Harley for making my wife and I feel so welcome. Love our new motorcycle.

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By andrea c. on October 5, 2018

lansing,MI | Clothing Department'

Capitol Harley-Davidson®

she was very very helpful every time I went to the store.

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By andrea c. on October 4, 2018

lansing,MI | Clothing Department'

Capitol Harley-Davidson®

she was very very helpful every time I come to the store.

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By Rafael M. on October 3, 2018

Mason,MI | Parts and Accessories Department'

Capitol Harley-Davidson®

Mr. Hester is always a pleasure to work with. Even if the parts or accessories are not in stock, Mr. Hester goes out of his way to accomodate his customers. Thanks for having him be a part of your staff!!

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