PDL CertifiedDallas Harley-Davidson®


Dallas Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Dallas Harley-Davidson® reviews.

Submit Review


By Alexander L. on May 27, 2018

Dallas,TX | Service Department'

Dallas Harley-Davidson®

I took my motorcycle up there to get some warranty repair done. Brent was my service advisor and I explained to him my issues. Throughout our conversation it appeared Brent was not really too interested. He took possession of my bike and said hed be in touch. He called me back after awhile and explained to me the work that was going to be done. I had my bike up there for a little over 2 weeks and I was the one having to call up there multiple times to check the status. I never received a phone call to let me know hey Mr. Lopez we are still working on your bike, we havent forgot about you. My bike was FINALLY ready for pick up. I arrived and spoke to Brent. He had nothing ready and took forever to gather my paperwork. As Im standing in front of him he is fumbling around with paperwork looking lost. I waited about 15-20 minutes or so and at no time was he like Im sorry the paperwork is not ready or apologized for the inconvenience. Very unprofessional and lacks communication. Brent was aware that I was going to be there to pick up my bike and it wasnt even ready .I felt more like a number than an actual customer. I WILL NOT be doing anymore business with this dealership due to this experience . I hope you train your employees to respect the customer and be more attentive. Thank you!

Read More Submit Review

By Jay O. on May 25, 2018

Garland,TX | General Department'

Dallas Harley-Davidson®

sandi is always very helpful when ever we come into the store. good hire

Read More Submit Review

By Richard D. on May 25, 2018

Royce City,TX | General Department'

Dallas Harley-Davidson®

Brought 2 bikes in for inspection, Brent got it done very quickly . Thank you Brent.

Read More Submit Review

By Jeff L. on May 25, 2018

Dallas,TX | General Department'

Dallas Harley-Davidson®

I just wanted to let you know about my experience at Dallas HD. I brought my 2011 CVO Road Glide in for a campaign and Extended warranty repairs. Kat was my Service Advisor and she listed all my concerns as I presented them to her, She worked with the third party extended warranty company and took an interest in my bike and concerns. She kept me informed during the approval, parts sourcing and repairs. The bike and the final bill for a $50 deductible was ready when I arrived. Thank you Kat and Dallas HD for your excellent service , I'll be back and will refer you all to other HD owners. Thanks Jeff Lee

Read More Submit Review

By John A. on May 23, 2018

Mesquite,TX | Service Department'

Dallas Harley-Davidson®

Great. It was painless and professional done. Thanks.

Read More Submit Review

By Johnny "flow" F. on May 22, 2018

Mesquite,TX | General Department'

Dallas Harley-Davidson®

These Guys at Dallas Harley Davison Rock!!!! They have given me 5 STAR SERVICE EVERY TIME!!!! On all 3 of my Baggers...

Read More Submit Review

By Dustin W. on May 22, 2018

Weatherford,TX | Sales Department'

Dallas Harley-Davidson®

Lances friendly and non-pushy demeanor, while also being extremely patient and knowledgeable, Is what sealed the deal on my first Harley a little over a year ago, and also my second one this past weekend. Dallas HD is the best!

Read More Submit Review

By Kyle L. on May 21, 2018

Dalllas,TX | General Department'

Dallas Harley-Davidson®

Brent and the entire crew did a great job getting me in and out quickly.

Read More Submit Review

By James M. on May 16, 2018

Richardson,TX | Pre-Owned Sales Department'

Dallas Harley-Davidson®

I have nothing but good things to say they were extremely helpful and definitely know how to make someone feel at home

Read More Submit Review

By Don J. on May 14, 2018

Lavon,TX | General Department'

Dallas Harley-Davidson®

Everyone I deal with at your location is awesome. All know their products very well and aways willing to help

Read More Submit Review