PDL CertifiedHarley-Davidson® of Dallas


Harley-Davidson® of Dallas is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Harley-Davidson® of Dallas reviews.

Submit Review


By Juan A. on September 22, 2018

Irving ,TX | Parts and Accessories Department'

Harley-Davidson® of Dallas

I ordered a set of 14 ape hangers that went on a extended back order time frame. Jason was extremely helpful on helping getting what I needed in a more timely manner. But made sure that when I was changing to a different set that it was going to fit my taste and more importantly my bike specially. Really appreciate the help and patience.

Read More Submit Review

By Mark S. on September 18, 2018

Allen,TX | General Department'

Harley-Davidson® of Dallas

Thanks Heather. You made my purchase as nice as my new bike. Which is Kick Ass by the way.

Read More Submit Review

By Freddie W. on September 17, 2018

Allen,TX | Clothing Department'

Harley-Davidson® of Dallas

Came in to put up some gear and as always, I was treated with the upmost respect. Customer service is always great! I refereed a friend in to get exhaust, and grips done to his bike and he was blown away by the customer service and friendliness at this dealership. He went ahead and had his bike serviced at The Allen Location! Jason, Shane, and Chris have him convinced to drive across town! Like I said Great customer service hands down!!!

Read More Submit Review

By Cal (Herf) B. on September 16, 2018

Allen,TX | General Department'

Harley-Davidson® of Dallas

Brandon assisted me with some issues on my 2016 Road Glide CVO. He provided super excellent customer service. He identified the problems I had with my bike and everything was done as promised, on time, and at a great value. I highly recommend Allen HD to all my Brothers. I feel a high level of customer loyalty for the dealership and especially the service department when every I am helped out by Brandon, or in the past, Shane as well.

Read More Submit Review

By Steve H. on September 15, 2018

Plano,TX | Service Department'

Harley-Davidson® of Dallas

When I bought the bike I was charged for Certification which was obviously not done after further inspection of the bike when I got it home. After calling Ron and explaining my concerns, he had the bike picked up and Matt handled going over the bike in the service department. He went over and above what I expected replacing parts that were either defective or not correct for my model and did so in a very timely manner. Afterwards, he went over everything that was done and made me feel confident that my bike was road ready!

Read More Submit Review

By Kyle W. on September 13, 2018

Royse City,TX | Service Department'

Harley-Davidson® of Dallas

Matt was very helpful and got me in for service, also out pretty quick. He didn't have to explain anything as I already knew what I was going in for and such.

Read More Submit Review

By Bill B. on September 11, 2018

Anna,TX | Clothing Department'

Harley-Davidson® of Dallas

excellent sales lady! very helpful and informed

Read More Submit Review

By Louis S. on September 10, 2018

Plano,TX | New Sales Department'

Harley-Davidson® of Dallas

FROM THE INITIAL TO CALL TO DELIVERY THIS WAS THE BEST BUYING EXPERIENCE I HAVE HAD WITH WITH ANY LARGE PURCHASE. CHRIS WAS AWESOME! GO SEE HIM! HE ASKED GREAT QUESTIONS WAS NOT PUSHY DID NOT OVER SELL AND ULTIMATELY GOT ME THE BIKE I WANTED FOR THE PRICE I WANTED. WILL BE BACK AND WILL RECCOMEND TO EVERYONE LOOKING FOR A BIKE!

Read More Submit Review

By Erwan R. on September 10, 2018

Dallas,TX | General Department'

Harley-Davidson® of Dallas

What can I say I waited turning 45 to get me a Harley, I have dealt and own some of the finest machines and competitors but by far this experience at the Allen branch was my most memorable, The knowledge expertise and friendliness was easily above the 5 rating. The product and the Team is exceptional, competitors should learn from that trust me. Great people

Read More Submit Review

By Robert R. on September 8, 2018

Brownwood ,TX | General Department'

Harley-Davidson® of Dallas

We were treated very well by all the staff. Made us feel like a part of family. Very professional and knowledgeable. I definitely would recommend this store to anyone. It took several hours to make a deal but when its your first Harley you gotta make sure its all good.

Read More Submit Review