PDL CertifiedBert's Mega Mall


Bert's Mega Mall is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Bert's Mega Mall reviews.

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By Dan C. on September 25, 2017

Glendora,CA | Service Department'

Bert's Mega Mall

I Brought in 2 loose wheels and tires to be mounted around 3:30 on Saturday afternoon. Robbie asked if I was expecting to have them finished the same day. I knew that would be an unrealistic expectation on my part, so my response was no. He immediately started to write me up, and said he would do his best to have them done by 6:00. They were done at 5:15, all while I was shopping inside the store. It saved me a return trip and I was very grateful. I appreciate the kindness and professionalism given by the service staff. Carrie had already started counting out her drawer, but stopped what she was doing to help close my ticket. Thanks Robbie & Carrie!!! Thank you for treating me like I spent a million bucks, even though my bill was only $67.00.

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Robert varis and finance department

By Jorge Luis Ii R. on September 24, 2017

Bakersfield,CA | Administration Department'

Bert's Mega Mall

They did amazingly in working with me and getting me the bike I wanted I appreciated their kindness and good sense of humor and enthusiasm

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Razor maintenance service

By Fountain David H. on September 24, 2017

Hesperia,CA | Service Department'

Bert's Mega Mall

Arrived on a Saturday morning without an appointment and the service department got me in and out much quicker than I had expected and Robbie Loftin also applied a substancial discount to my invoice that I forgot I even had coming to me. Thank you for your honesty and great service on my rig.

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By Steven Ward P. on September 21, 2017

Anaheim,CA | New Sales Department'

Bert's Mega Mall

Everyone we spoke with and worked with went above and beyond. Very happy customer.

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By Val A T. on September 21, 2017

Glendora,CA | New Sales Department'

Bert's Mega Mall

Excellent service

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5 5
I Brought in 2 loose wheels and tires to be mounted around 3:30 on Saturday afternoon. Robbie asked if I was expecting to have them finished the same day. I knew that would be an unrealistic expectation on my part, so my response was no. He immediately started to write me up, and said he would do his best to have them done by 6:00. They were done at 5:15, all while I was shopping inside the store. It saved me a return trip and I was very grateful. I appreciate the kindness and professionalism given by the service staff. Carrie had already started counting out her drawer, but stopped what she was doing to help close my ticket. Thanks Robbie & Carrie!!! Thank you for treating me like I spent a million bucks, even though my bill was only $67.00.
Robert varis and finance department
5 5
They did amazingly in working with me and getting me the bike I wanted I appreciated their kindness and good sense of humor and enthusiasm
Razor maintenance service
5 5
Arrived on a Saturday morning without an appointment and the service department got me in and out much quicker than I had expected and Robbie Loftin also applied a substancial discount to my invoice that I forgot I even had coming to me. Thank you for your honesty and great service on my rig.
5 5
Everyone we spoke with and worked with went above and beyond. Very happy customer.
5 5
Excellent service
Husqvarna FC250 Purchase
5 5
This is my second purchase from Bert's and I live in the SF bay area. Bert's is not my go to dealer but I end up here because they often have the inventory i can't secure anywhere else. Called about purchasing a Husky 250 which i couldn't secure in northern CA. Did all the paperwork by email. Wired the money and had a friend pick it up in 5 minutes flat. Sales person was courteous, professional, and accommodating. Got a good price and easy! Not sure how you want your sales experience to go down? But mine went exactly how i wanted it to. Like i said accommodating. Thank you!
5 5
Derek was great.
Slingshot recalls
5 5
I had to come in for my recalls. Thank you very much to Carrie and Gus for making the experience a great one for me. I appreciate them both accommodating me.
5 5
My sales guy was awesome and honered the same price I paid a year ago! Thanks guys!!!!
Friendly and Competent Service
5 5
The things I remember most about Bert's service is the way they have a service consultant sit down with you to go over what you want done. They are very polite and respectful, and ensure your bike gets the service it needs and you want. Everyone is so friendly, and clearly they're happy to be working there, and you're happy because they're happy. The service was completed as promised, and the bike was clean and ready when I wen to pick it up. Their service area, which you can clearly see from the check-in area, is clean and organized. I like that alot, since I can imagine it's much easier to work in a competent manner if your work area is clean and well organized. There are motorcycle mechanics that are closer to my home, but I go out of my way to take my bike to Bert's because of their friendly and competent service.
5 5
Great deal great service.
** sales-service-parts ** A+
5 5
We drive almost 200 miles to Bert's in Covina from the Central Coast. We've always found Bert's to have the BEST PRICE and inventory to deliver it. We enjoy our things with motors and Bert's has them all.
5 5
I'm a regular at Bert's I love the service that they provide. Staff is always friendly and helpful. They even take the time to learn your name. They always handle business and I never have to wait long to get my bike back. I would definitely recommend people that I know and love to get their bike work done at Bert's.
Awesome people, awesome experience
5 5
We went in yesterday to purchase a RZR XP1000, and the entire experience was awesome! Everyone that we came in contact with was extremely knowledgeable and helpful, and showed a genuine excitement to help us. It's was our first time at Berts Megamall and we were so happy to have done business with them.
5 5
Explained everything in great detail
5 5
I was assisted by Joe Garcia in accessories. He was friendly, very knowledgeable, and extremely helpful. I purchased a motorcycle carrier, helmet, and gas container. First time customer and very impressed with the service.
1st service Yamaha sr400
5 5
Excellent service and timing.
5 5
Went for a battery for my Kawasaki and they're always so helpful I get the right part always. Thanks guys
5 5
We purchased a Can Am x3 from Bert's. We had a great sales experience. But I would like to mention Mario in parts and accessories. He really went out of his way to help us get the parts we wanted to customize our car! Really great good guy!
5 5
I came in with a flat tire an they took care of it for me it took a little while but the time of day I got their it was under standable that time a day they were busy with other work so as soon as they were able to get to it was fine with me so I just went in to the store an look at the new bikes an the loung area was great
5 5
Purchased a wave runner. I own many toys. This is my first purchase from berts. Although it is an hour from my house it is worth the drive. From reception to delivery an awesome experience. Sales was quick and easy which is important for me. Even the girl at the coffee shop treated me like I was her only customer of the day. As a business owner I appreciate good customer service. Everyone at berts was top notch. I look to doing all of my toy purchases from berts moving forward.
5 5
sales: Kennedy & Ethan, Finance: Gary Mulen and Eric who delivered to my house.
5 5
Awesome customer service
Quickest buying transaction ever
5 5
I found Bert's online while looking to purchase a Honda Forza Scooter. After price checking other websites I called Bert's and was connected to Tyler in Sales. We did the transaction over the phone and used a fax to authorize the deposit on the unit. Upon arrival we were greeted and walked over to the Forza for inspection. Absolutely as advertised. We completed all the paper work (including DMV) and were there less than an hour. Great deal and professional service in all regards.
New Purchase
5 5
Fantastic hassle free purchasing experience! I will recommend this place to all of my sand and desert buddies!