PDL CertifiedSouthSide Harley-Davidson®


SouthSide Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for SouthSide Harley-Davidson® reviews.

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Knowledgeable

By Jose C. on February 19, 2018

Virginia Beach,VA | Parts and Accessories Department'

SouthSide Harley-Davidson®

It was actually Keith that helped me today, but Joe was the go to guy for QA. Thanks.

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Parts for my Buell Blast

By David V. on February 19, 2018

Chesapeake,VA | Parts and Accessories Department'

SouthSide Harley-Davidson®

Joe was very helpful...he even printed out other options for discontinued parts for my bike..... great place with excellent service!

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By Charles W. on February 18, 2018

Virginia Beach,VA | Clothing Department'

SouthSide Harley-Davidson®

Always a pleasure to visit the store

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Service stop

By Arthur J. on February 17, 2018

Va Beach,VA | Service Department'

SouthSide Harley-Davidson®

Outstanding!!!! Had a engine light on during my ride and stopped in to have it checked. Was explained what was wrong, how it was going to be fixed and that I was good to ride. Doesn't get any better than that. THANK YOU

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By Dan D. on February 17, 2018

Elizabeth City,NC | Parts and Accessories Department'

SouthSide Harley-Davidson®

Outstanding support

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Knowledgeable
5 5
It was actually Keith that helped me today, but Joe was the go to guy for QA. Thanks.
Parts for my Buell Blast
5 5
Joe was very helpful...he even printed out other options for discontinued parts for my bike..... great place with excellent service!
5 5
Always a pleasure to visit the store
Service stop
5 5
Outstanding!!!! Had a engine light on during my ride and stopped in to have it checked. Was explained what was wrong, how it was going to be fixed and that I was good to ride. Doesn't get any better than that. THANK YOU
5 5
Outstanding support
FAMILY
5 5
Everyone in this dealership is outstanding very loyal people they all make you feel like family.
clothing
5 5
Outstanding service.
5 5
Great Help
New bike purchase
5 5
Justin explained the bike & its features, it was a 2018 Sport Glide, & made owning the bike very appealing. The sales dept. worked hard to make my trade-in desirable to the dealership & Peter in F&I got me the deal that sold me on the trade-in. I will always deal with Southside when it come to both sales & service, which by the way is the best Service Dept. in a thousand miles.
5 5
Every one was great and very helpful
He Knows It All
5 5
Joe is very knowledgeable about parts and accessories and always greets you with a great attitude!
5 5
Great service - Great people ~ Thank you for being here for us...
Service
5 5
Joe Long is absolutely essential to the parts department. I have had many occasions to interact with Joe, and I always find him to be receptive and knowledgeable concerning compatibility as well as providing a great interface between the dealership and its customers.
5 5
Joe Long , Keith super helpful very friendly very knowledgeable they both treated me family/great friend not just a customer Keith remembered my name from my last visit. If you have any questions about parts, motors or fitment Joe is your man. Keep up the great customer service Southside Harley the only Harley shop I will ever go to.
5 5
Southside is great, the service is excellent and any time I have questions about parts or bikes I always get a straight answer. I don't go anywhere else.
5 5
Excellent job get the parts I wanted for my bike.
Parts purchase and analysis
5 5
I appreciate Joe helping me with installing new passenger floor boards. Perfect as usual and replacing my mirrors.
Great
5 5
Misty went to the back room to find items both in my size and icon.
Keith and team Rocks!
5 5
Keith in Parts took the time to research how I could get heated grips on my 2016 CVO Street Glide after numerous other HD dealers said they can't do it. Keith was able to determine the parts correct parts when the parts catalog also said there was no kit/fitment for my bike. Once Keith was confident he selected the right parts, he went to service to talk to Cory and he got a thumbs up from Cory. Cory said he could make it work and man did he ever! The guys behind the counter in service are also such high performers! Thanks Ross, Charlie, and Brian - each of you do the dealership good. I went a year and a half without heated grips because no one even tried to think out of the box, but SSHD surpassed my highest expectations. You guys keep rewinning me over as a happy customer visit after visit. I love this place! Keep up the awesome work!
5 5
Joe is a great guy. Been going to him for parts ever since I bought my bike from SSHD back in 2007.
Great Service!
5 5
From Charlie at check in to Bryan at delivery, my needs were listened to, discussed, and resolved in a customer oriented and professional manner. I trust the service staff with my bike ...and my life.
Heritage seat
5 5
Joe, took his time to go over the different seat options with me so I was able to make an informed decision on which seat to purchase.
5 5
I had a problem with my saddle bag which had 2 recalls on it (it fell off!), Ross took the time to be sure I received a new one and the proper hardware! Excellent service. I originally went to Yorktown and they were horrible!!!!!!
5 5
Joe was very informative and went the extra mile to help and explain better details concerning the part that we purchased
Southside HD
5 5
Went by Southside this afternoon to look at all the eye-candy (bikes) for sale. Always enjoy seeing what's coming in new and what's available to buy. Even got to hear the bell rung while I was there, after someone bought a bike. The highpoint was when I started a conversation with a few new customers to Southside and HD motorcycles. I told them of the great opportunities to buy at this location, and the wonderful group of sales associates and service personnel that work there. They shared with me how they could see that something was different at Southside, and enjoyed the positive vibe shown by all. I told them how positive attitudes are commonly shown everyday, and that they were at the best HD dealership in the area! As we parted, I said to them that no matter whatever deal they might consider elsewhere, that they would do well to come back and give the folks at Southside a chance to beat all other offers. Like my experience at Southside HD, with every deal, it always brings big smiles to any customer's face. I mean, how can anyone seriously frown while riding a Harley!