PDL CertifiedRattlesnake Mountain Harley-Davidson


Rattlesnake Mountain Harley-Davidson is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Rattlesnake Mountain Harley-Davidson reviews.

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By Robert D. on May 23, 2018

Pendleton,OR | Service Department'

Rattlesnake Mountain Harley-Davidson

Everything was good with my scheduling and drop off except one thing. When I bought my new bike from Rattlesnake Mountain I also purchased the service contract. When purchasing the contract I was guaranteed one way pick up/drop off. The guys at the service desk tell me that is just a complementary service not a guarantee. It would be nice to know which? As for the actual service to my bike, I have not been informed if it is completed. But I have always been happy with the work done.

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By Curt O. on May 17, 2018

Kelso,WA | Pre-Owned Sales Department'

Rattlesnake Mountain Harley-Davidson

this was the worst experience I've ever had. waited 4 hours to buy the bike. I made arrangements ahead time, as I drove 4 1/2 hours to the dealership. they took people ahead of me, as I sat with a check in hand to buy an bike and they didn't care. I would have left but I didn't want to waste the day. I will never go back, if I could rate them lower than a 1 I would.

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By Samuel O. on May 14, 2018

Yakima,WA | New Sales Department'

Rattlesnake Mountain Harley-Davidson

Great customer service, they were all very helpful in helping me pick out and go through the process of buying a new bike and the prices were pretty good too.

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By Michelle W. on May 14, 2018

Pasco,WA | General Department'

Rattlesnake Mountain Harley-Davidson

They are so good to us when we go there.. they are always ready to help and answer any and all questions we have..

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By Richard W. on May 8, 2018

Richland,WA | Sales Department'

Rattlesnake Mountain Harley-Davidson

Awesome!

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By Steven K. on May 6, 2018

Richland,WA | Service Department'

Rattlesnake Mountain Harley-Davidson

Service was done on time . Just oil change and brake fluid flush. They let me know one of my factory shocks was blown.

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By Dave O. on May 6, 2018

Moses Lk,WA | Parts and Accessories Department'

Rattlesnake Mountain Harley-Davidson

I have had the pleasure of working with Rick three times now. Each time he has been more than just helpful. One thing that stands out to me about Rick is is he is a friend first, than a salesman. The first time my wife Teri and I worked with Rick he let us into his life. We knew that his family meant a great deal to him. Opening that widow into him life will keep us coming back to Rattlesnake Harley Davidson.

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By Kyle B. on May 6, 2018

Olympia,WA | New Sales Department'

Rattlesnake Mountain Harley-Davidson

My salesman was Lance,he was great to deal with and was very friendly. When it comes time to get another new toy I'll for sure give these guys a chance.

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By Bobby B. on May 5, 2018

Kennewick,WA | General Department'

Rattlesnake Mountain Harley-Davidson

Great guys. All made it possible for me to get riding on my Harley. Thanks guys!

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By Lori B. on May 1, 2018

KENNEWICK,WA | General Department'

Rattlesnake Mountain Harley-Davidson

We had a great experience with Keith and all the staff at Rattlesnake Mountain when we purchased our new Heritage. Everyone was very friendly and helpful and made us feel very special. I can't thank everyone enough for making our purchase a very easy process.

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