PDL CertifiedCannonball Harley-Davidson®


Cannonball Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Cannonball Harley-Davidson® reviews.

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By Kathy R. on February 21, 2021

Terre Haute ,IN | General Department'

Cannonball Harley-Davidson®

All my experinces with your store has been positive.

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By DALE P. on February 13, 2021

KOUTS,IN | Clothing Department'

Cannonball Harley-Davidson®

Really nice and helpful staff. Even sale folks as we walked in were friendly without being pushy.

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By Kenneth S. on January 30, 2021

Rosedale ,in | General Department'

Cannonball Harley-Davidson®

Rob is a great guy, he is in the perfect job for Cannonball HD, he makes you feel at ease when he handles your bike. Chuck was the go to guy in parts with all my answers!!!!! But I will say, Scott in service dept is the ONLY guy I will let work on my Ultra. Between the last two visits with him, I have dropped about 5k on motor work. If Scott would have left when when Cannonball bought out Wabash Valley, I would have went to Southside. So luckily to me you have the best mechanic in the state!!!!!! I am very pleased with the outcome of my latest big bore kit that Scott had installed.

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By Brenda B. on January 30, 2021

Terre Haute,In | MotorClothes Department'

Cannonball Harley-Davidson®

I enjoy going to into the store looking around at the clothing. They have a good selection. I like it I buy it.

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By Tony L. on January 27, 2021

Carlisle ,IN | General Department'

Cannonball Harley-Davidson®

I really thought the new store and owners were going to make a difference but other than a new look and some flash its business as usual. You want to make sales and that process is still pretty good but thats where it ends. The service and parts are a joke. I have tried to get service and or buy parts and have had horrible experiences. Myself and other close friends have had the same experience so its not an isolated issue. Service department wont return calls or lie or pass the buck and generally dont care. You have so many employees come and go and I would think that alone would tell you something is wrong. I will still come in once and awhile and possibly buy a shirt or something but for service or parts I will take my business to Buds or elsewhere. I am sure you really dont care and this review wont change a thing but hay you asked and this is my honest opinion. Believe me I am not alone

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By Judith B. on January 25, 2021

Terre Haute,In | General Department'

Cannonball Harley-Davidson®

I don't shop here very often, but when I do, I've been impressed with the selection offered and also with the excellent employee help.

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By Roger H. on January 22, 2021

Cayuga ,In | General Department'

Cannonball Harley-Davidson®

I have bought two new motorcycles from Cannonball Harley-Davidson since they have opened and taken over the business. At first as you were getting settled in I had several issues and a lot of problems that were to be expected when a new business first opens. I have seen a whole complete turnover in physical appearance to the Dealership and its associates. The service department is a lot better since Rachel has been there. She has got me results and found answers for me I couldn't get before. I am satisfied with my service on my 2019 Electraglide Ultra Limited when I have it done. No problems and if I have a question Rachel answers them with information I am satisfied with. No run around or side stepping, if she doesn't know at that time she will find someone that does know or she will get back with me when she gets the information. I am satisfied with the service department. I have no problems with the clothing department. When I am looking for something I want and can't find it the associate in that department always helps me find it. If the don't have it they will look online and see who has it and they will either tell me where to get it or they will have it delivered to Cannonball and I can get it when it comes in. It's always nice to do business with associates that know their business! I dropped out of the rewards program and haven't bought nearly as much from Cannonball because of your new rules. I used to be able to save my rewards and make purchases within the store when I wanted to use my rewards points. I can't do that now. The new rules says I have to use my rewards points within 2 weeks or lose them. I don't go to any store usually within two weeks of being there. I don't have the incentive of coming back so I don't. I now purchase items I only want or need when I want or need them. I used to come in and buy things just to run up my rewards points but that incentive is gone now since I may not be back in within two weeks. I may not want or need anything within a two week period so there is no sense in staying with the rewards program. I like the old rules of building up my rewards points and not having a time limit on when to use them. Overall I like coming to Cannonball Harley-Davidson and talking to the associates and staff. It is a good experience.

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By jack b. on January 21, 2021

rockville,IN | General Department'

Cannonball Harley-Davidson®

went extra mile to double check stock and offered o order for me.

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By paul o. on January 10, 2021

terre haute,IN | Service Department'

Cannonball Harley-Davidson®

service dept cannot find the problem that I know is present.

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By LISA M. on January 8, 2021

TERRE HAUTE,IN | Clothing Department'

Cannonball Harley-Davidson®

Always a wonderful experience and great quality clothing. I purchased 5 shirts for a Christmas gift. Everyone was thrilled to receive their gifts. Thank you

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