PDL CertifiedMan O' War Harley-Davidson®


Man O' War Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Man O' War Harley-Davidson® reviews.

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By Cassandra S. on July 12, 2019

Nicholasville,Ke | General Department'

Man O' War Harley-Davidson®

Julie was absolutely WONDERFUL to interact with during my participation in the Motorcycle Safety Course. She was on top of things prior to, during and after. She was easy to reach and always had an answer.

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By Eric M. on July 12, 2019

Alexandria ,Ky | New Sales Department'

Man O' War Harley-Davidson®

Experience at Man O war. This is my 4 Harley and 3 bike I Purchased from there. I drive past two of the Harley stores and its about 130 miles to get there. everybody down here is great and I will go back to every time. Anthony was my sales man but every one I have dealt with is great. Top notch dealership

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By Daniel M. on July 12, 2019

Lexington,Ke | General Department'

Man O' War Harley-Davidson®

Top notch service... Friendly people with tons of knowledge and experience.

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By George B. on July 11, 2019

Holly,MI | General Department'

Man O' War Harley-Davidson®

I walked onto the sales floor and simply asked who wants to sell a bike? Pooh raised his hand and it was at that moment I knew I was dealing with the right person. Everything has gone smoothly from the start and I have no doubts I will be riding in style very soon once all my extras are in and installed. If your in the market for a new bike, don't hesitate to call on Pooh or the fine folks at Man O War HD!

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By Martin O. on July 10, 2019

Wnchester,KY | General Department'

Man O' War Harley-Davidson®

I needed a new shield for a now discontinued Harley helmet. Hannah and Tori took the time to look though the catalogs and find the replacement that could still be ordered. This is why I prefer to shop at Man O'War H-D!

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By HAROLD B. on July 10, 2019

Lexington,KY | General Department'

Man O' War Harley-Davidson®

This crew sure don't look like much, but they know their HD and are willing to take care of the customer

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By Ivan F. on July 10, 2019

Winchester,KY | Service Department'

Man O' War Harley-Davidson®

I brought my bike in without an appointment on June 16th. They said it would be June 20th before they could look at it and that was ok with me. On the 20th they called to tell me the issue & that a part would be needed to ordered. That was ok also. They said it would the 22nd or 24th it would good to pick up. I called on June 27 and they said it wasnt done but would be June 28. Wasnt ready on the 28 either but that theyd get it done at 3 oclock on the 28th. Called at 3 & was told now it would be 5! We showed up at 5 & then they put a tech on it and we finally got it at 7 PM!!! There was NO communication from the service department about any delays or updates. My wife and I scheduled 2 days of vacation to go and ride. The only riding we got in on those 2 days was in our CAR. We were told about an out of town group that needed help and thats what caused our delay. While there may have been an out of town group or not I should have been updated with the status. We were offered $50.00 off and a percentage off labor but thats just poor customer service!! I work in customer service and that is just not acceptable practice in my opinion. I felt that we were treated like Man O War was my only option and they didnt care. I have OPTIONS!

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By Troy H. on July 10, 2019

Dry Ridge,KY | General Department'

Man O' War Harley-Davidson®

Stopped in to schedule service and an oil change but saw a new 2019 TriGlide I liked. Spent hours negotiating a deal -- which included swapping parts from my 2018 TriGlide to the new one -- and signed the papers and shook hands. All that was left to do was to show up with the title and a check. When I did, the deal we negotiated wasn't honored; Man O' War Harley-Davidson attempted to extort an additional $1,400.00 from me. This deal was approved on Sunday by the General Manager, the Sales Manager, and the Service Manager. This is ludicrous. I will not recommend Man O' War Harley-Davidson to any friends or family members because of their breach of this contract.

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By Teddy G. on July 4, 2019

Williamsburg,Ke | Clothing Department'

Man O' War Harley-Davidson®

Came in looking for a full face helmet, found one, but didn't have one in my size. My daughter and her husband were with me, they don't ride, she's rode with me a few times, but I'm planning to go on long road trip, so she wanted to make sure her dad was protected. She actually knew the name brand of the helmets I had tried on! Aaron was very helpful and answered our questions and went over the features of the helmet and introduced us to the rewards program, plus we talked for a little bit about riding, very helpful.

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By Vernon S. on June 27, 2019

Lexington ,Ke | General Department'

Man O' War Harley-Davidson®

Awesome staff in all departments always willing to help out when I come into the store. Service department awesome. Parts awesome. And also clothing department awesome. Dont think I have ever been in the store without someone up front welcome me in by my name. Thanks too all that make the store awesome.

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