PDL CertifiedCapitol Harley-Davidson®


Capitol Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Capitol Harley-Davidson® reviews.

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By Patrick S. on June 17, 2019

Grand Ledge,MI | New Sales Department'

Capitol Harley-Davidson®

Could not have been more happy with the experience of buying my Road King. Steve made sure that everything was made easy, enjoyable and exciting (3 E's. A new sales motto?)

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By Jim K. on June 17, 2019

Lansing,Mi | Service Department'

Capitol Harley-Davidson®

Just had my 2017 Ultra Limited serviced at just under the 10K mark. Called Kris to schedule it before a trip I had planned to upper Michigan. He got me in early the next week. During the service the inspection caught that the rear brake pads needed to be replaced, Kris reviewed this with me and had the parts, he got me back up and running down the road with no issues. I appreciate the honest approach that he took knowing that I had a big trip planned. Duck is incredible, his detailing/cleaning is a great touch to your bike when its in for service. I'll be back in the future for my service needs. Excellent & consistent service is hard to come by. JK

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By Robert B. on June 16, 2019

Williamston,Mi | General Department'

Capitol Harley-Davidson®

Bill is an around good guy, and very helpful!

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By Brenda O. on June 15, 2019

Williamston,MI | General Department'

Capitol Harley-Davidson®

I came in to finalize enrollment in the riding academy. Debbie was very helpful and friendly. She offered information on the class and answered my questions. Wonderful service!

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By Fred B. on June 14, 2019

Laingsburg,MI | Service Department'

Capitol Harley-Davidson®

Very professional, friendly and cognizant that the customer's time is valuable too.

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By Chris f. on June 13, 2019

Remus,Mi | Parts and Accessories Department'

Capitol Harley-Davidson®

I always buy my parts from Capitol because of the excellent service I get from Bill Hester. He is extremely knowledgeable and friendly. He is the reason I shop at Capitol.

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By Zach B. on June 13, 2019

Okemos,MI | General Department'

Capitol Harley-Davidson®

I purchased this 18' SGS w/Hard Candy Custom paint option and I'm beyond happy with the bike. The sales, service, and parts departments and everyone in those departments is friendly and great to work with. I'm always in the store buying products and additions for my motorcycle and I'm always greated with a smile and friendly conversation.

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By Robert (Steady) H. on June 13, 2019

Lansing,Mi | General Department'

Capitol Harley-Davidson®

I am very, very pleased with my service

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By Douglas B. on June 12, 2019

Haslett,Mi | General Department'

Capitol Harley-Davidson®

Capital Harley is a dealership is a Home Town dealership.. Not a huge high volume dealership where the sales people follow you around, but a dealership where someone is always there to help you when you needed it. In the clothing department if they do not have your size they can get it quickly. Steve Stockenauer in the sales department was outstanding. Answered all my questions, relieved my anxieties about purchasing my first Harley. Big Mike in the parts department has actually took the time to come OUTSIDE and explain to me with my bike in hand what parts I that wanted would work and the ones that would not work. And in my opinion the Star of the entire dealership is Jordan Thelen in the service department. I have not had many contacts with the service department. The ones I have had have all been voluntary. Jordan had always gone thru my estimates and bills line by line if needed. And most impressive she remembers who I am. Even after a long winter she was able to see me come in the door and have my paperwork on the desk before I got to it. Overall I am very happy with Capitol Harley-Davidson and it's Home Town (Think Mayberry RFD) feeling.

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By Terry M. on June 12, 2019

Lennon,MI | General Department'

Capitol Harley-Davidson®

My wife and I ride a lot so we took off and went to the party at Capitol HD in Lansing Michigan. We had been looking for a certain half shell helmets and Capital had one in my size and one in my wifes size. We bought both, and then she found some jeans she had been looking for in her size. We went away with everything we wanted, except for the ride home. Our ride home was in a terrible rain storm, but we got home safe and in one piece.

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