PDL CertifiedZips 45th Parallel Harley-Davidson®


Zips 45th Parallel Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Zips 45th Parallel Harley-Davidson® reviews.

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By Marc v. on November 21, 2020

ALPENA,MI | Service Department'

Zips 45th Parallel Harley-Davidson®

In may of this year I called to buy an oil change kit. They said we will leave it by the service door. I live in Alpena and drove over to do business with you. Got there and had to call to find out where the service door was. Front or back. He should have said out back when I bought. Found my bag and no oil filter in it. The bag next to it had one so I took it. Half hour later service called chastising me for taking the bag with the oil filter in it.listened to he talking to me like I was a little kid and had enough and yelled back at him. He said I didn't want an oil filter. Of course that is stupid because he asked me what color filter I wanted and I said black. Who changes her oil and not the oil filter. He messed up and got aggressive me . Who is the customer. I was so mad at him. why I took the other bag and that was for someone else. What would you think if you bought a kit and there was not one in the bag but the other one had one. So I pulled over after his call and looked in the box and it was chrome. Called him back and said I would bring it back and I need a black one. Wasted time. Point is he messed up and blamed me. I will not be buying another kit from you but will purchase off the hd website like I normally do. keep pissing customers off like this and you will be out of business because they will all start purchasing their stuff off the website instead of dealing with assholes like this guy was.there is a skinnier guy that works in service and it was not him I think it was the fat bald guy. My mom had purchased me a zips card to use and I told her not to buy another one if she wants to buy me a gift card then buy it directly from the Harley-Davidson website because I will not be purchasing anything in your store from now on, and you will not get good word of mouth from me either. I do live an hour and 15 minutes away and I did enjoy going to the store and looking around at things when I come to Gaylord your sales department and cashiers are great.

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By steve s. on November 14, 2020

traverse city,mi | General Department'

Zips 45th Parallel Harley-Davidson®

Everyone from sales, service, parts has always been more than helpful every time I came in the door.

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By Edward S. on November 12, 2020

Alpena,Mi | Clothing Department'

Zips 45th Parallel Harley-Davidson®

Always has a smile for everyone that walks in !!!

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By Steven l. on November 11, 2020

Cheboygan,MI | General Department'

Zips 45th Parallel Harley-Davidson®

From sales to service great place to buy and get service and parts always feel like one of family may want to trade up in the spring no place else I would go.

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By Ryan L. on November 6, 2020

Gaylord,MI | General Department'

Zips 45th Parallel Harley-Davidson®

I can't say enough about how good the service is here. Dave goes above and beyond to make sure everything is handled right.

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By Bob K. on November 6, 2020

Gaylord,Mi | General Department'

Zips 45th Parallel Harley-Davidson®

Always a professional and Informative.

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By Ross M. on November 5, 2020

Cadillac ,Mi | Clothing Department'

Zips 45th Parallel Harley-Davidson®

We love this dealership and we are so glad there is a quality dealership in Northern Michigan

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By Richard M. H. on November 4, 2020

Charlevoix,MI | General Department'

Zips 45th Parallel Harley-Davidson®

Have visited for service and parts several times. Good work, on time, and reasonable prices. Good selection of parts and accessories

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By Paul T. on October 30, 2020

Bellaire ,Mi | General Department'

Zips 45th Parallel Harley-Davidson®

Every one was great!

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By Clive F. on October 22, 2020

HILLMAN,MI | General Department'

Zips 45th Parallel Harley-Davidson®

I like going to this store. I always fell welcomed and appreciated. I did not get to the store this summer as often as AI would have liked to but when I did get there most people knew my name and I was welcomed.

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