PDL CertifiedKawasaki Yamaha of Reno


Kawasaki Yamaha of Reno is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Kawasaki Yamaha of Reno reviews.

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By James M. on June 4, 2020

Fernley,Nv | General Department'

Kawasaki Yamaha of Reno

Jeff got me approved this beautiful bike

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By Chad A. on June 2, 2020

Reno,Ne | General Department'

Kawasaki Yamaha of Reno

Just got my seal a 2009 klr650 red only 3000mil on it like new I love it theyes guys are great thanks again for all the help !

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By Julie G. on June 1, 2020

Dayton,NV | General Department'

Kawasaki Yamaha of Reno

James answered all our questions, was extremely helpful and patient with us. Provided detailed information about side by side. Will definitely refer others to James.

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By Frankie C. on June 1, 2020

Sparks,NV | New Sales Department'

Kawasaki Yamaha of Reno

Great teamwork. Very warm and attentive to my needs and urgency. Service manager also who brought rig out. He made me feel part of the family of Kawasaki.

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By Frankie C. on June 1, 2020

Sparks ,NV | New Sales Department'

Kawasaki Yamaha of Reno

Very warm and attentive to my needs and urgency. Good teamwork with John Thurmond. I would highly recommend this dealership!

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By George H. on June 1, 2020

Reno,NV | General Department'

Kawasaki Yamaha of Reno

Great Service, welcoming environment. The shop is clean and the staff are knowledgeable and friendly.

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By Danny R. on May 31, 2020

Sparks,Ne | New Sales Department'

Kawasaki Yamaha of Reno

Where to begin... I applied for a Vulcan S online and immediately was contacted by Jeff regarding my application. I was approved for the bike the next day. When I showed up to the dealership, no one said a word to us which was concerning. We walked around the entire dealership for approximately 20 minutes without being greater by anyone in the facility. Jeff was busy helping other customers, everyone else was just sitting around. I was fed up and approached a woman that was sitting at her desk on the other side of Jeff's, I asked if Jeff was available, she just pointed at Jeff's desk to show me he was busy. I asked if there was anyone else that could help us, she seemed very annoyed that I even approached her. She got up and said she would get John. She asked what we needed and I told her I was already approved to buy a motorcycle, her attitude changed immediately after that. John came out and was great, he helped us until Jeff was unoccupied. Jeff finally approached us and was helpful at answering questions that I had, the process was quick and painless. I LOVE my new bike, when I was finally able to deal with Jeff, he was great. However; the reason for the low review was do to how we were treated coming into the dealer, we felt so uncomfortable that we almost walked out without making a purchase. If possible, I would like to receive a phone call regarding a different, very concerning incident with another customer that happens to be one of my employees.

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By Cal H. on May 31, 2020

Susanville ,Ca | General Department'

Kawasaki Yamaha of Reno

Actually, Im pretty satisfied with the whole experience. Im a pretty tough customer and was still pleased with the service and condition of the unit that I bought. Jeff was great. No slick salesman crap. He knew his stuff and worked with me to get me what I wanted. Other dealerships where trying hard to get me to buy from them. I chose Reno Kawasaki and when I need parts or service or sales, Ill head back to Reno. And Jeff.

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By Ben S. on May 31, 2020

Sparks,Nv | New Sales Department'

Kawasaki Yamaha of Reno

Great no pressure experience

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By John J. on May 29, 2020

Gardnerville ,Ne | General Department'

Kawasaki Yamaha of Reno

I went into the shop and they had the bike I was looking for - as well as another that I was considering. James helped to confirm that the bike had al the qualities I was looking for. Simple and easy sale. Super stoked!

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