PDL CertifiedTexas Harley-Davidson®


Texas Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Texas Harley-Davidson® reviews.

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By Roland R. on July 28, 2021

Keller,TX | General Department'

Texas Harley-Davidson®

Very Helpful!

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By Gary D B. on July 20, 2021

Euless ,Tx | General Department'

Texas Harley-Davidson®

Order parts

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By Jim K. on July 16, 2021

Granbury ,Te | General Department'

Texas Harley-Davidson®

When theres nothing that separates one dealership from the next other than the customer service you should strive to excel in this area. In my opinion your dealership does not. I brought my 2018 in for a scheduled service and because of my work hours I had to sit in the parking lot for over an hour waiting to drop the bike off even though there were numerous employees in the store. When I finally got in I asked when did my service contact end , the technician stated it ended in a week, a month short of my anniversary of when I bought the bike. When I asked why he simply stated I only work here when he could have said let me see if I can find someone to explain this to you. Has for waiting in the parking lot to leave my bike for a scheduled appointment why cant you have a drop box of some sort or at least have someone there to just accept the keys so I can get on down the road. I live in Granbury if I cant get better customer treatment then why should I continue to use your dealership. You have a computer generated text that sends out messages why not have one that tells you that your service is due or your contract is about to come to an end. Just food for thought, after all service and the way customers get treated is what lasts long after the sale.

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By Kirk L. on July 14, 2021

Perrin ,Te | Sales Team Department'

Texas Harley-Davidson®

Just purchased a new Triglide and the process was super easy and the whole staff was awesome. The staff is super friendly and professional.

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By Mark L. on July 11, 2021

Weatherford ,TX | Service Department Department'

Texas Harley-Davidson®

My 2017 Ultra Classic became very sluggish. Yea as Harley Davidson sent a truck all the way to Wichita Falls to pick it up. Bike had an extended warranty. Texas Harley kept me well informed and work was done in the exact amount of time I was told it would be done in. Bike runs so much better than it ever did before. Big thanks to Kevin for working on her and Robert for handling the paperwork side.

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By Tom M. on July 10, 2021

Bedford ,Te | Service Department Department'

Texas Harley-Davidson®

In and out in around 35 minutes as told. Thanks Texas HD!

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By Gregory M. on July 6, 2021

Euless,Te | General Department'

Texas Harley-Davidson®

I love Texas HD and all the people I've met there. Everyone from the sales staff, parts department, maintenance and even the other riders that show up for events or the Saturday morning ride. If I had to complain about anything, it would be the website and shopping from it. I find some items online that I can't find when visiting the shop and vice versa. I love this place and will continue to be a faithful customer.

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By Christopher C. on July 6, 2021

Arlington,Te | General Department'

Texas Harley-Davidson®

When it comes time to purchase a new Harley there is a few things that always come to mind that add the extra extra. Professionalism, customer service, and availability. All of these are are top notch at this dealership. This is my third Harley from Dustin and I would not shop anywhere else. The building is always maintained and beautiful. Service department is always willing to help and you are always greeted by a sales person. Keep up the good work Dustin, Micah, and Shane.

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By Juan S. on July 4, 2021

Euless,TX | General Department'

Texas Harley-Davidson®

Thanks to De She held a helmet for my son. She took the time to make sure it fit and that he knew functionality of helmet and that it was the exact one he wanted. We went on a long ride he loved helmet so much he wanted to continue ride.

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By Vicki R. on July 2, 2021

Fort Worth,Tx | General Department'

Texas Harley-Davidson®

Service for Bike inspection was performed timely and the porter was super nice to assist with my Trike. Parts assistance came from my General merchandise sales expert Dee Ferguson. Got everything and more of what I wanted. She is a Star!!!

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