PDL CertifiedRichmond Harley-Davidson®


Richmond Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Richmond Harley-Davidson® reviews.

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By David L. on September 26, 2020

King william,Va | General Department'

Richmond Harley-Davidson®

Brought my own tire in and they replaced with great customer service in the service department. On time with the job

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By Paul R. on September 22, 2020

ASHLAND,VA | General Department'

Richmond Harley-Davidson®

Always a friendly hello from Monica when ever I enter the building. Great job.

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By Stephen B. on September 21, 2020

Spotstlvania,VA | General Department'

Richmond Harley-Davidson®

Purchased a bike , was raining day of our have and pick up , when I did get home there was a check engine light on, sales rep explained to me and my buddy there was a 30 day or more return if something was wrong, didnt by extended warranty as waste of money. Week later I called to let know of issue and was told Richmond wouldnt cover it . Left a message with financial person, no return call . Advice - dont tell people anything to make a sale especially when there are more than one set of ears listening. You guys will see it soon to replace the part on my dime .

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By Collin H. on September 20, 2020

Chesteru,Ba | General Department'

Richmond Harley-Davidson®

Very friendly and helpful

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By William H. on September 17, 2020

Henrico,Vi | Clothing Department'

Richmond Harley-Davidson®

She helped me and my wife find what we needed, very informative, and was a pleasure to talk to.

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By charles c. on September 16, 2020

ashland,va | General Department'

Richmond Harley-Davidson®

always receive great service from a helpful and friendly staff.

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By Tony C. on September 15, 2020

Fredericksburg ,Va | General Department'

Richmond Harley-Davidson®

Richmond Harley is truly a great place for sales and service. The staff is very friendly and make to answer any questions not be ignored. Parts and service are the best , whenever I bring Ms Ione in she is treat with the greatest of care. Thank you again for being a Top Flight Business and caring about the service you provide. Sincerely, Tony

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By Doris W. on September 9, 2020

Sandston,VA | General Department'

Richmond Harley-Davidson®

I participated in the Riding School in July. The staff at RHD was very welcoming and allowed us to come inside to cool off and get water.

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By Brent W. on September 6, 2020

Glen Allen,VA | Parts and Accessories Department'

Richmond Harley-Davidson®

The parts team are great to work with. I bought a new seat and Scott had it on for me in a flash.

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By Ins C. on August 25, 2020

Glen Allen,VA | Parts and Accessories Department'

Richmond Harley-Davidson®

Bike was brought there to be repaired after an accident and the shop ordered the wrong parts 2 times. Asked when they would come in and they couldn't give me an answer. They cashed the check really fast but taking sweet time repairing the bike. Would never have this HD shop work on my bike ever again.

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