PDL CertifiedEmpire Harley-Davidson®


Empire Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Empire Harley-Davidson® reviews.

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By Frank S. on June 6, 2020

Mahopac,NY | Service Department'

Empire Harley-Davidson®

I'm not much with words but the service guys at Empire are great! They have no problem with doing major services that are required on my Buells, which is something that many other Harley dealers won't do. My bike now runs better than it did when I bought it new all those years ago. Even with the additional difficulties that Covid-19 caused this spring, Empire kept me up to date on the situation at every step and got my bike back to me in a reasonable time.

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By Edwin A. on June 5, 2020

Yonkers,NE | Clothing Department'

Empire Harley-Davidson®

Very professional

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By Curly J. on June 5, 2020

New Rochelle ,NY | Service Department'

Empire Harley-Davidson®

Under these circumstances with the coronavirus I was able to schedule an appointment through Steve at the service counter. John the mechanic worked on my bike did a fantastic job. Was notified that my bike was ready via phone cal I would highly recommend the service department at Empire Harley Davidson

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By Gael B. on June 4, 2020

Bronx,NY | General Department'

Empire Harley-Davidson®

I recently purchased a 2018 Street Bob and it was everything I could have wanted. The gentle who assisted me was Angel Ortiz and he was patient, thorough, and truly had my best interest in mind. He made helped me get rid of any apprehensions or doubts I had in buying a bike. 11/10 service. Everyone here at Harley showed superb customer service and really treat you like family. Will definitely be coming back for all my needs HD related.

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By Michael F. on June 2, 2020

Bronx,Ne | Service Department'

Empire Harley-Davidson®

Great work and great communication on when it was ready for pick up.

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By BRUCE H. on May 31, 2020

MAMARONECK,Ne | Service Department'

Empire Harley-Davidson®

GOOD SERVICE IN THE TIRES AND BRAKES. I DON'T KNOW WHO DID THE WORK SO I CAN'T RATE THE PERSON

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By Jeff D. on May 27, 2020

Stamford,ct | Service Department'

Empire Harley-Davidson®

As always service was spot on . Thank You for everything.

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By Diego L. on May 25, 2020

Yonkers ,Ne | General Department'

Empire Harley-Davidson®

Good

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By George P. on May 25, 2020

Brewster,NY | General Department'

Empire Harley-Davidson®

I call several times had no answer for me. When asked him whats going on with my bike only Because my gears Wall rough going through them . Third different time call McGuire told me my bike was done all Tech have to do is a road test This was 3:32 pm at this point he said wont have my bike until Tuesday. So I call you Kyle if can help. I dont know if it was all misunderstanding. Or he was annoyed with me . But he never disrespect me he was cool . In any event the bike is running fine Thank you for your help Kyle

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By Brandon W. on May 23, 2020

New York,Ne | Parts and Accessories Department'

Empire Harley-Davidson®

Ordered these parts online so I do not know who handled the order but they were shipped immediately and arrived ahead of schedule.

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