The simple things
By Takeyuki K. on May 19, 2019
Vallejo,CA | General Department'
Everyone that my wife and I interacted with was awesome! From sales, service, parts and finance. You all were fantastic!
Josh from sales was quick and responsive! He found the bike and color that I wanted and made it happen.
I reached out to several dealerships website to inquire about the bike and he was the only one to call me.
Derrick and Dave from parts were very warm and friendly and found the items I needed. Really cool guys
Jeremy from service was clear and comprehensive on the breakin period on my new SGS. He answered additional questions I had in maintenance and service intervals.
Linda and Jessica were so kind and patient with helping us select our riding gear. They gave great information on fit and finish and the HD rider points program.
Bryan the business manager was super cool and informative. His consultative approach was well accepted. He went over the terms and agreement so that we understood al aspects of the purchase. I liked the fact that he listened and also was interested in how I came to ironstead and took input so that he could bring it back to the marketing team.
I purchased the extended warranties offered, it made great sense to me as a consumer, because life throws you a curve ball now and again. The everide guarantee give a you piece of mind in buying from ironstead. It protects your power train for as long as you own your bike.
I have a lot of good feeling from the experience. Thank you to the ironstead team